A little over a year ago, we decided to expand our wash operation into a larger facility. It was a big move, and today we’re set up to wash your rugs faster and better than ever before. Join us for a quick tour of our new facility and learn what we can do for you and your rugs.
First we have our “Dry Phase” area. When your rug comes into our facility the first thing we do is measure and inspect it, looking for any special needs that it has. We determine the best methods for cleaning your rug, and contact you if we find any special considerations that need your attention. Next, we remove all of the loose soil from its foundation. This involves an air dusting technique and/or a tumble dusting technique. Our new facility has a large fenced in area where we can do more air dusting than ever before and the largest available tumble duster which gently drops the dirt out of your rug faster than any other known method.
Next we enter the “Wet Phase” area of the facility. First your rug is treated and “pre-spotted” to ensure the dyes remain stable and tough stains are broken apart. If the rug has heavy urine saturation, we use isolated pre-soaking vats to disinfect and break apart the urine before tub washing them. Next, it goes into our wash tub where it churns underwater with gentle chemicals, breaking apart the greasy and dirt in the rug.
From there, we scrub and detail the rug, then run it through our Mor washer/rinser machine. Not only is this machine the most advanced of its type in the world, but it is a huge time saver for our workers. While it was being built, we worked directly with the manufacturer to make sure we could control every facet of this cleaning step. This ensures that the process is not only safe and effective for cleaning your rug, but uses surprisingly little water too. This is an important factor in New Mexico’s desert climate.
Once your rug is clean, we run it
through our centrifuge, where it spins at 1100 RPM, removing most of the remaining moisture. When your rug leaves the centrifuge, it is just slightly damp. This minimizes the chance for dye bleeds and other problems in drying.
Its hard to put into words just how big a part of our operation the drying room is. It can hold over 5,000 square feet of clean rugs and get all of them dry in a single night. With huge fans keeping the air moving, a powerful heater keeping the temperature high, and a simple but effective method to hang large numbers of rugs, this space is without a doubt one of the biggest upgrades we managed to acquire with our move.
After your rug is clean and dry, there are often still more steps that need to be taken. Sometimes this means repairing some damage from your beloved puppy or even re-dying areas on your rug where the sun faded the colors. In our new facility, we have all the space we could ever ask for to address these issues. There is a nice big area to use for the application of moth resistant spray and Fiber ProTector brand stain guard, a sectioned off area where we can stretch and block your rugs, another for pad cutting, a large and supply filled repair area where our workers can address any repair needs your rug may have, and even a “Dye Kitchen” where we can custom mix dyes for recoloring and repairing your rug.
And of course, what tour would be complete without stopping at our employee’s favorite space. The break room, where after a long hard day of washing and repairing rugs, they can take a much needed rest break.
Obviously the most important part!
Want to see a rug go through our process start to finish? Take a few minutes to watch our wash video.
By: Matt Gabel
Matt Gabel is the Retail Manager at Serafian’s Oriental Rugs. He has been working closely with rugs for over 25 years. Serafian’s offers free pick up and delivery in the Albuquerque metro area. For more information, call (505) 504-RUGS or go to serafians.com